Two Year Limited Warranty
Diamond warrants that its products will be free from defects in materials and workmanship for 2 years from the date of sale to the original purchaser (not transferable). To obtain warranty service, return the defective product or component to the store where it was purchased. The retailer shall repair the product, replace the product, or refund the purchase price less the amount directly attributable to your prior usage of the product according to the retailer’s return policy. You may return the nonconforming product or component directly to Diamond. At Diamond’s option, a refund of your purchase price, less the amount directly attributable to your prior usage of the product, will be given or Diamond will repair or replace the defective component or product at its sole discretion if submitted to Diamond within the warranty period subject to the terms herein;
To obtain a Return Authorization Number (RMA) contact Diamond customer support at: 800-503-2378 or at: http://tickets.diamondmm.com . You must supply a copy of your original receipt as proof of date of purchase. You will be responsible for the shipping charges to our warranty center in California.
All returned products must return in their original packaging with all original components.
Product will be returned freight pre-paid (USA only) by Diamond. This warranty does not cover the cost of labor to remove a defective product or component or reinstall any replacement product or component.
This warranty shall not apply to defects or damages caused by improper installations, installations over specified weight, range, handling, maintenance, storage, installation, removal or re-installation, misuse, alteration, use of incompatible accessories, electrical power problems, impact by foreign objects, accident, fire, acts of God, normal wear and tear or shipping damage other than during original shipment from Diamond. Failure to follow product care instructions from Diamond will result in void of warranty. This warranty shall not be extended or restarted upon receipt of any replacement product or component under this warranty. No person is authorized to extend or otherwise modify this warranty.
THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXCEED THE WARRANTY PERIOD PROVIDED HEREIN.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Diamond SHALL NOT BE LIABLE FROM ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE BREACH OF ANY WRITTEN OR IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of incidental of consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state.
Diamond is a registered trademark of Best Data Products, Inc.